Troubleshooting
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stopping analysis
Pressing Ctrl+C during a DRAGEN step stops the currently running analysis and might cause an FPGA error. To recover from an FPGA error, shut down and restart the server.
using a non-root user
CAUTION: Do not run analyses as the root user as it can lead to permissions issues when managing data generated by the software.
using ssh
When running the analysis software using SSH, Illumina recommends using additional software to prevent unexpected termination of analysis. Illumina recommends screen
and tmux
.
using DAM
The pipeline depends on the DRAGEN Application Manager. For issues related to the DRAGEN Application Manager installation, refer to the DRAGEN Application Manager installation guide.
Ensure DRAGEN App Manager is running properly.
using docker
Ensure Docker is running properly. For docker configuration help, please check the DRAGEN Application Manager installation guide and docker.org documentation.
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